Business Etiquette


This course is designed to provide the student with the fundamentals of appropriate business etiquette. The course combines common sense with the consideration of others. It clearly delineates long-standing rules of behavior within the workplace. It also provides the student with business manners that are the foundation for business and social interaction within the workplace.

Instructional methods include lectures, discussions, and practical exercises.

  • The Universal Principles of Work
  • Your Image & You
  • What Kind of Image Do You Project?
  • Attitude & your Career
  • Workplace Relationships
  • Employer’s Expectations
  • Minding your Manners